Returns & Exchanges
At KORRES, we want you to be completely satisfied with your natural skincare purchase. If for any reason you are not happy with your order, we accept returns of unused or gently used products within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent to your email address immediately upon completion.
Pack Your Items
Securely pack the products in their original packaging, include the packing slip, and affix the prepaid shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing